- Shipping -
WINTER SHIPPING
We will check temperature prior to shipping during winter. At this time, anything posted will be packed in thermal insulation pouches to ensure safe arrival.
We may temporarily suspend shipping during adverse weather conditions.
UNITED KINGDOM
Shipping Rate:
£6.50 for Royal Mail 24Hr tracked
£8.99 for Royal Mail Next Day Special Delivery by 1pm
Order Process Time: 1-4 Business Days
Shipping Time: 1-2 Business Days (UK Mainland); 2-3 Business Days (N. Ireland)
All deliveries come with tracking numbers. Regrettably it is not possible to choose a specific courier.
EUROPE
Shipping with UPS Express Saver, from Northern Ireland.
No Customs or Phyto required.
Shipping rate:
Group 1 Countries - £20.00:
Belgium
France
Germany
Luxembourg
Netherlands
Group 2 Countries - £25.00:
Austria
Bulgaria
Cyprus
Czechia
Denmark
Greece
Guernsey
Hungary
Italy
Latvia
Lithuania
Poland
Portugal
Slovakia
Slovenia
Spain
Sweden
Group 3 Countries - £35.00:
Albania
Andorra
Armenia
Azerbaijan
Belarus
Bosnia & Herzegovina
Croatia
Estonia
Finland
Georgia
Iceland
Liechtenstein
Macedonia
Malta
Moldova
Monaco
Norway
Romania
Russia
San Marino
Serbia
Switzerland
Turkey
Ukraine
Vatican City
Order Process Time: 5-7 Business Days
Shipping Time: 2-5 Business Days
We usually ship to European countries twice a month however, this cannot be guaranteed. When there is a bank holiday, all postage to EU is moved to the week after.
LOCAL PICK UP is not currently possible, should you like this option please contact us.
SHIPPING DELAYS
Occasionally shipping may be delayed due to unforeseen circumstances that is out of our control, such as bank holidays or adverse weather.
In the event where your plant arrives damaged or dead due to shipping delays, we will be happy to issue you a full refund or a replacement order where possible. If you have noticed delays using the tracking information, please contact us or the courier directly.
Click here for information on how to care for plants after you receive them.